Main Responsibilities:
- Expand and increase the customer base, focusing on medium to large businesses in Thailand and other Southeast Asian (SEA) countries within the assigned industry sectors.
- Plan and implement strategies to cover the targeted customer segments in each industry, ensuring the required number of company contacts per month as specified by the company.
- Develop and implement weekly sales strategies closely with the Sales Manager and Business Development Manager.
- Participate in marketing activities to support the company’s brand image and act as a Brand Ambassador, communicating the company’s values and demonstrating products in collaboration with the Marketing Communications team.
- Respond to customer inquiries and support their needs with the company’s products and services to ensure maximum customer satisfaction.
- Continuously learn about the company’s products, services, and relevant industry trends to stay informed and provide the best solutions to clients.
- Manage the entire sales process, including prospecting, presenting, negotiating, and closing deals, with a 360-degree approach.
- Achieve or surpass the company’s defined monthly and quarterly sales targets.
- Maintain a high level of client engagement, as seen in weekly client meetings, calls, and follow-ups.
- Customer retention, post-sales feedback, and ongoing client relationships.
- Timely and accurate CRM system updates ensure all data is current and reflects the sales pipeline.
- Attend industry-related events, webinars, training programs, and workshops to stay updated on the latest market trends and innovations, enhance your sales techniques, and gain product knowledge.
Daily Responsibilities:
- Primarily contact potential clients through phone calls to reach new customers from the lead list provided by the company, ensuring daily and weekly targets are met.
- Gain a deep understanding of clients from a 360-degree perspective to offer the most suitable solutions.
- Present packages and explain usage rights details to customers, and work towards closing sales
- Conducted product demonstrations and provided onboarding support to customers when they were ready to start using their package, both online and offline.
- Expand client relationships by identifying additional departments or areas that could generate revenue.
- Maintain up-to-date customer records, including call details, meeting summaries, appointment scheduling, and online/offline presentations. Keep Salesforce and other systems’ sales opportunities, quotations, and other pertinent data updated as necessary for the business.
- Be ready to perform tasks that your supervisors may assign.
Required Skills and Experience :
- Experience in sales, B2B sales, client coordination, and customer service in both Thai and English.
- A minimum of 2 years of experience will be given special consideration.
- Customer service skills via phone and email.
- Ability to manage sales targets and continuously meet KPIs.
- Proficiency in using computers and Microsoft Office programs.
- Strong negotiation and persuasion skills, along with the ability to solve immediate problems.
- Capable of working under pressure.
- Effective communication skills with internal departments to support current and future business needs.
- Ability to schedule and conduct client meetings to present and recommend company products through online channels and other means.
- Excellent time management, work planning, and problem-solving abilities.
- Strong interpersonal skills, communication, and coordination with others.
- Good communication skills in both spoken and written forms, with proficiency in English and Thai.
Qualifications:
- Account Management and Customer Service skills
- Strong Communication skills and presentation skills, both online and offline
- Sales and Business Development skills
- Experience in B2B sales is a plus
- Knowledge of the creative industry and content licensing
- Proven track record of meeting sales targets
- Bachelor’s degree in Business, Marketing, Communications, or related field
Benefits:
- Salary and Incentive (Based on Incentive Scheme)
- Macbook
- Smartphone
- Free Lunch
- Free Snacks & Drinks
- Apple Special Discount
- Group Insurance: Health & Dental Care
- SSO
- Rewards Program
- Salary Increment
- Self-improvement training and online learning courses.
- Enjoy the company activities.
- Business hours: Monday – Friday from 9:00 AM – 6:00 PM.
- Convenient office located on Silom Road, Park Silom Building next to BTS Saladaeng Station, MRT Silom Station
Number 24 x Shutterstock “ONE TEAM” We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our principles represent the mindset of the employee who will thrive at Number 24 x Shutterstock. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry-leading products, please apply.
